Frequently Asked Questions
General Questions
Appointments preferred - Walk-ins accepted
Very Accessible
Either Online or by invitation email after a tour
Up to 3 business days
Charges for move-in include: Deposit, Prorated Base rent, Prorated Monthly fees. (pet fees and deposits added as needed)
To always find out what the Community requires to qualify for renting a unit.
We allow WIPS payment, ACH (Bank Account), Debit or credit with 3% charge.
By Logging In to your account on the Resident Portal on our website under "Resident Login" to make a payment
Yes - $70 Internet/Cable, $30 Valet Trash, $27 Parking garage (per Vehicle), $6 pest control
No, it's not required, but it will auto-charge if none is provided ($23)
None, all utilities are submetered or allocated.
Contact CPS Energy to set up Electric at least 3 Business days in advance
In-house internet and cable provided (Spectrum) $70 monthly fee
Resident Referrals- $500-$1000
Guests: We may exclude from the apartment community any guests or others who, in our sole judgment, have been violating the law, violating this Lease or our Community Policies, or disturbing other residents, neighbors, visitors, or owner representatives. We may also exclude from any outside area or common area anyone who refuses to show photo identification or refuses to identify himself or herself as a resident, an authorized occupant, or a guest of a specific resident in the community. Anyone not listed in this Lease cannot stay in the apartment for more than ___7____ days in one week without our prior written consent, and no more than twice that many days in any one month. If the previous space isn’t filled in, 2 days total per week will be the limit.
Rates only increase for shorter lease terms.
Deposits will not transfer between communities
Not Allowed in this Community
Lease termination fee is 2x the amount of rent + 60-day notice.
lease terms start from 6-14 Months
Through Hello Landing only
Amenities
Gym, Pool, Community Center, Business Center, Pet park, Studio Gym, and CrossFit Gym
All Year 10 am-10 pm
Resident Parking Garage Available.
Each unit comes with a washer/dryer
Stove/Oven, dishwasher, microwave, washer, dryer, Fridge with ice maker.
Not with Lofts on main, only through Hello Landing
No, Amazon hub lockers available. held in office for special circumstances
Free weights, Smiths machine, cables, isolation machines, treadmills, elypticals.
10 pm Quiet Hours
Pet Policy
Yes - Petscreening required
$400 Fee, $25-$40 Pet Rent per Month
Yes, must be approved through a third party: PetScreening
Yes - Pet park with Artificial Turf grass only
Location
Address is 1415 N Main Ave: Midtown/Tobin Hill/Downtown Area
Evergreen/N Main Ave
Yes - Multiple Bus stops surrounding the community
outdoor bars/restaurants, House of Alio Gym, Unhirable cocktail lounge
One in our community and one across the street from our community
Brackenridge Park
Pearl District, Olmos Park Village, and the nearby North Star Mall
Maintenance
Schedule a make-ready, such as repairs to the unit and a full clean-up
Yes on site maintenace
By logging into your resident Portal and submitting a service request
In order as they come in and by emergency status.
No, only if specified in the service request
During business hours: contact the office. After business hours: Contact a Locksmith.
Standard décor accepted, must put in writing if you want to paint or change light fixtures for approval.
Didn't find an answer?
Our team is always ready to answer your questions.